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Impact Frontiers – Five Dimensions of Impact

Saying “the project has positive impact” is not enough. You need to answer what impact, for whom, how much, what your real contribution is and what the risks are. On Sustainability 360° (Bền vững 360°), FTS CSRA experts explain the Five Dimensions of Impact stewarded by Impact Frontiers, the 15 data categories, nine impact risk types and the ABC classification, with examples for companies and funds in Vietnam.

Impact Frontiers – Năm chiều của tác động
Impact Frontiers – Năm chiều của tác động · Photo: FTS CSRA
Contents
  1. Purpose and main structure
  2. 2.1. The five dimensions and 15 impact data categories
  3. 2.2. Nine types of impact risk
  4. 2.3. The ABC classification
  5. Who uses it and how
  6. Practical example
  7. Notes for use in Vietnam
  8. Sources and cross-references

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Impact Frontiers – Năm chiều của tác động
Impact Frontiers – Năm chiều của tác động · Ảnh: FTS CSRA

Overview and origin

ItemDetails
Vietnamese nameNăm chiều của tác động (và phân loại ABC của tác động doanh nghiệp)
English nameFive Dimensions of Impact; ABC of Enterprise Impact
Issuer / administratorImpact Frontiers – a collaborative investor initiative continuing the Impact Management Project (IMP, 2016–2021).
NatureConsensus norms on describing and managing impact; not an indicator set or certification. Works with IRIS+, GRI and the SDGs.
Reference scopeEnterprises, investors, funds and civil society; positive and negative impacts on people and the planet.

The Impact Management Project (IMP), launched in 2016 and consulting more than 2,000 organizations, reached consensus on the five dimensions of impact. Since 2021 the norms have been stewarded by Impact Frontiers, together with the 15 data categories, nine impact risk types and the ABC classification.

Purpose and main structure

Purpose: a shared language so everyone describes impact consistently, compares projects and portfolios, and makes better impact management decisions.

2.1. The five dimensions and 15 impact data categories

DimensionKey questionData categories (15)
WhatWhich outcome occurs, and how important is it to people or planet?1. Outcome level in period · 2. Outcome threshold · 3. Importance of the outcome to stakeholder · 4. SDG or other global goal
WhoWho experiences the outcome, and how underserved are they?5. Stakeholder · 6. Geographical boundary · 7. Outcome level at baseline · 8. Stakeholder characteristics
How muchHow much of the outcome occurs: scale, depth, duration?9. Depth · 10. Scale · 11. Duration
ContributionWhat is the enterprise's contribution compared with what would happen anyway?12. Depth counterfactual · 13. Duration counterfactual
RiskWhat is the risk that impact does not occur as expected?14. Risk type · 15. Risk level
The five dimensions of impact and their 15 data categories.
Figure 1. The five dimensions of impact and their 15 data categories. (AI-generated image) / Hình 1. Năm chiều của tác động và 15 nhóm dữ liệu tương ứng. (Ảnh do AI tạo)

2.2. Nine types of impact risk

#Risk typeMeaning
1Evidence riskInsufficient high-quality data to know whether impact is occurring
2External riskExternal factors disrupt the ability to deliver impact
3Stakeholder participation riskStakeholder expectations or experiences are misunderstood or not taken into account
4Drop-off riskPositive impact does not endure or negative impact is no longer mitigated
5Efficiency riskThe impact could have been achieved with fewer resources or at lower cost
6Execution riskActivities are not delivered as planned
7Alignment riskImpact is not locked into the business model and may be dropped
8Endurance riskRequired activities are not delivered for long enough
9Unexpected impact riskSignificant unexpected positive or negative impact is experienced

2.3. The ABC classification

  • A – Act to avoid harm: reduce or prevent significant negative effects.
  • B – Benefit stakeholders: create positive outcomes for people and planet.
  • C – Contribute to solutions: create significant positive outcomes for underserved groups, clearly better than the counterfactual.

Who uses it and how

Users: social enterprises, companies with ESG strategies, impact funds, microfinance institutions and funders.

  1. List the outcomes (positive and negative) the enterprise creates – What.
  2. Identify affected groups and their baseline – Who.
  3. Measure scale, depth and duration of change – How much.
  4. Estimate the counterfactual to find the real contribution – Contribution.
  5. Assess the nine risk types and mitigations – Risk.
  6. Classify each outcome and the portfolio as A, B or C; choose matching IRIS+ metrics.
The ABC of enterprise impact, from avoiding harm to contributing to solutions.
Figure 2. The ABC of enterprise impact, from avoiding harm to contributing to solutions. (AI-generated image) / Hình 2. Phân loại ABC của tác động doanh nghiệp, từ tránh gây hại đến góp phần giải quyết vấn đề. (Ảnh do AI tạo)

Practical example

Hypothetical case: Impact Fund M invests in a company supplying water-filtration systems to rural schools in the Mekong Delta.
DimensionAnalysisIndicator
WhatPupils drink safe water; fewer intestinal illnessesSchool days missed due to illness
WhoPrimary pupils in 120 schools in saline areas, previously drinking untreated water% of pupils from poor households
How much36,000 pupils; sick days down 35%; maintained 5 years under service contractsScale, depth, duration
ContributionWithout the project, only about 20% of schools would install systems within 3 yearsCounterfactual
RiskEndurance risk (no budget for filter replacement) → maintenance costs built into community co-fundingRisk level: medium

Conclusion: the investment is classified C – Contribute to solutions: it serves an underserved group with significant depth and clearly beats the counterfactual.

Notes for use in Vietnam

  • Missing baseline data is common – official statistics (Vietnam's SDG indicator set, household living standards surveys) can serve as reference points.
  • Do not ignore negative impact: the five dimensions apply to harmful effects too (e.g., pollution, job pressure).
  • Handle counterfactuals carefully: state assumptions and avoid over-claiming – like the SROI principle “do not over-claim”.
  • Combine with standard metrics: IRIS+ to choose indicators, GRI to disclose, SDGs to link to national goals.
  • Investors and funds: the ABC classification is useful for reporting portfolios to international investors.

Sources and cross-references

Method & scope

Content compiled and interpreted from FTS Impact Lab and documents of the issuing body; versions and sources should be verified before publication.

References

  1. Impact Frontiers – Five Dimensions of Impact ↗ (accessed 2026-10-24)
  2. Impact Frontiers – ABC of Enterprise Impact ↗ (accessed 2026-10-24)
  3. Impact Management Project (2018) – A guide to classifying the impact of an investment ↗ (accessed 2026-10-24)
  4. Cross-references: IRIS+ (GIIN); SDG Impact Standards (UNDP); GRI 3 (material topics) (accessed 2026-10-24)

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